Shipping Policy

Australia and New Zealand

Shipping and Delivery

We deliver lighting, fans and electrical products throughout Australia and New Zealand. Shipping costs are calculated according to your location, order weight and product dimensions.

From $9.95 Australian shipping Starting rate for eligible Sydney deliveries up to 5kg.
1-5 days Standard dispatch Most stocked products are dispatched within 1 to 5 business days.
$49.99 New Zealand flat rate Available for eligible orders, subject to size and location.
Express delivery

Need your order sooner?

Express Shipping may be available depending on the products ordered, stock location and delivery address. Contact our team before placing your order or as soon as possible afterwards.

Ask our team about Express Shipping

Additional charges apply. Express freight may not reduce supplier processing or made-to-order production times.

Australian delivery

How shipping is calculated

Your final shipping rate is calculated at checkout after all products have been added to your cart. Rates vary according to the delivery postcode, combined weight and dimensions of the order.

01

Standard parcel rates

Our lowest advertised shipping rates apply to orders with a combined weight of up to 5kg.

Orders weighing between 5kg and 10kg are charged according to the rates shown below.

02

Heavy, long and bulky items

Orders over 10kg are calculated by Australia Post or the applicable freight carrier at checkout.

Products over 105cm long, bulky orders and certain remote deliveries may attract an additional shipping charge.

Where an additional freight charge applies, our team will contact you as soon as possible before proceeding with the order.
Rate guide

Australian shipping rates

These rates are provided as a guide. The confirmed shipping cost for your address will appear at checkout.

New South Wales

Standard eligible products
Delivery location Up to 5kg 5kg to 10kg
Sydney $9.95 $17.95
NSW Metro Areas $13.95 $27.95
NSW Regional Areas $23.95 $51.95

Interstate Capital Cities

Melbourne, Brisbane, Adelaide and Perth
Delivery location Up to 5kg 5kg to 10kg
Melbourne, Brisbane, Adelaide and Perth $15.95 $29.95

Interstate Metro Areas

Selected metropolitan delivery zones
Delivery location Up to 5kg 5kg to 10kg
Hobart, Victoria Metro, Queensland Metro, South Australia Metro and Western Australia Metro $19.95 $43.95

Interstate Regional Areas

Regional and other delivery zones
Delivery location Up to 5kg 5kg to 10kg
Victoria Regional, Queensland Regional, Tasmania Regional, Northern Territory, South Australia Regional, Western Australia Regional and other areas $29.95 $71.95
Postcode zones: Your shipping zone is determined by the delivery postcode entered at checkout. The rate displayed at checkout should be treated as the final estimate for your address.
International delivery

Shipping to New Zealand

Eligible orders can be delivered to New Zealand using our standard flat shipping rate.

$49.99 Standard flat shipping rate
  • Eligible orders: The $49.99 flat rate applies to qualifying New Zealand orders.
  • Long products: Products over 1.2 metres may attract an additional shipping charge.
  • Bulky products: Large items may require a separate freight quote.
  • Remote locations: Certain remote areas may attract an additional delivery charge.
Order processing

Dispatch times

We begin processing your order once it has been placed. Dispatch time varies according to stock availability, supplier location and whether the product is made to order.

01

Standard products

Most products are dispatched within 1 to 5 business days. Where a supplier or stock delay occurs, we will endeavour to contact you as soon as possible.

02

Production and made-to-order products

Production items may take up to 10 business days to manufacture before dispatch. Our team will advise where an extended lead time applies.

After dispatch

Estimated delivery times

Delivery times begin after your order has been dispatched. These estimates may vary due to courier demand, public holidays, weather and remote delivery locations.

NSW and ACT 1-2 business days
VIC and QLD 2-3 business days
SA and TAS 4-5 business days
WA and NT 7-10 business days
New Zealand 10-15 business days
Please allow an additional 1 to 2 business days for regional areas and orders placed on weekends or public holidays.

Before booking your electrician

While we take care to dispatch orders as quickly as possible, courier and freight delays can occur outside our control. Please wait until your products have physically arrived and have been checked before booking an electrician or installer. Ozlighting is not responsible for costs caused by delivery delays or installers booked before the order arrives.

Email

sales@ozlighting.com.au

Customer Service Hours

Monday - Friday
8:30am - 5:00pm

Phone

1300-858-360