Privacy Policy

Ozlighting customer privacy

Privacy Policy

This Privacy Policy explains how personal information is collected, used and shared when you visit or make a purchase from Ozlighting.com.au.

Order details Purchase information We collect information needed to process, deliver and support your order.
Device data Website activity Certain browser, device and website usage information is collected automatically.
Your choices Advertising preferences You can use third-party tools to manage certain targeted advertising preferences.

How we handle personal information

This policy describes the types of information collected when you browse the Ozlighting website, place an order or attempt to make a purchase. It also explains how that information is used, shared and retained.

01

Device Information

Information collected automatically when you browse the site, including device, browser, referral and website interaction data.

02

Order Information

Information provided when you make or attempt to make a purchase, including contact, billing, shipping and payment information.

01 Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.

As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

We refer to this automatically collected information as Device Information.

Cookies

Data files placed on your device or computer that often include an anonymous unique identifier.

Log files

Records of actions occurring on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

Web beacons, tags and pixels

Electronic files used to record information about how you browse and interact with the Site.

For more information about cookies and how to disable them, visit All About Cookies .

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

We refer to this information as Order Information.

When this Privacy Policy refers to Personal Information, it includes both Device Information and Order Information.
02 How We Use Your Personal Information

We generally use the Order Information we collect to fulfil orders placed through the Site.

This includes:

  • Processing your payment information
  • Arranging shipping and delivery
  • Providing invoices or order confirmations
  • Communicating with you about your order or enquiry
  • Screening orders for potential risk or fraud
  • Providing information or advertising about our products or services where this is consistent with the preferences you have shared with us

We use Device Information to help screen for potential risk and fraud, particularly through the use of IP address information.

We also use Device Information to improve and optimise the Site, including by generating analytics about how customers browse and interact with the Site and assessing the success of marketing and advertising campaigns.

03 Sharing Your Personal Information

We share Personal Information with third parties that help us use the information as described in this policy.

For example, Shopify provides the ecommerce platform used to operate our online store.

Google Analytics is used to help us understand how customers use the Site.

We may also share Personal Information where required to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or otherwise protect our rights.

04 Behavioural Advertising

We may use Personal Information to provide targeted advertising or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative educational page:

Understanding Online Advertising

You can manage targeted advertising preferences using:

05 Do Not Track

We do not alter the Site's data collection and use practices when a Do Not Track signal is received from your browser.

06 Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

07 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

The current version of this Privacy Policy will remain available on this page.
08 Contact Us

For more information about our privacy practices or questions about this Privacy Policy, contact the Ozlighting team.

Questions about your privacy?

Contact the Ozlighting customer service team for more information about our privacy practices.

Email

sales@ozlighting.com.au

Customer Service Hours

Monday - Friday
8:30am - 5:00pm

Phone

1300-858-360

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