Shipping Policy

Australia and New Zealand

Shipping and Delivery

We deliver lighting, fans and electrical products throughout Australia and New Zealand. Shipping costs are calculated according to your location, order weight and product dimensions.

From $12.95 Australian shipping Starting rate for eligible Sydney deliveries up to 5kg.
1-2 days Standard dispatch Most stocked products are dispatched within 1 to 2 business days.
$59.95 NZD New Zealand up to 5kg Flat rate for eligible orders up to 5kg. Freight calculation required for orders over 5kg.
Express delivery

Need your order sooner?

Express Shipping may be available depending on the products ordered, stock location and delivery address. Contact our team before placing your order or as soon as possible afterwards.

Ask our team about Express Shipping

Additional charges apply. Express freight may not reduce supplier processing or made-to-order production times.

Australian delivery

How shipping is calculated

Your final shipping rate is calculated according to the delivery postcode, combined order weight and product dimensions. Standard rate guidance is shown below for eligible orders up to 10kg.

01

Standard parcel rates

Our lowest advertised shipping rates apply to eligible orders with a combined weight of up to 5kg.

Orders weighing between 5kg and 10kg are charged according to the postcode-based rates shown below.

02

Heavy, long and bulky items

Orders over 10kg need to be calculated separately based on the delivery address, combined weight and product dimensions.

Products over 105cm long, oversized cartons and certain remote deliveries may also attract an additional shipping charge.

Shipping over 10kg? Freight for orders over 10kg needs to be calculated individually. Please contact our team so we can confirm the shipping cost for your order. Email sales@ozlighting.com.au or call 1300 858 360.
Rate guide

Australian shipping rates

These rates are provided as a guide for eligible orders up to 10kg. Your exact shipping zone is determined by the delivery postcode.

Shipping over 10kg needs to be calculated. Please contact us for a freight estimate before placing your order, particularly for heavy, long or bulky products.

Australian standard freight

Eligible orders up to 10kg
Delivery location Up to 5kg 5kg to 10kg
Sydney $12.95 $20.95
NSW Metro Areas $16.95 $30.95
NSW Regional Areas $26.95 $54.95
Interstate Capital Cities $18.95 $32.95
Interstate Metro Areas $22.95 $46.95
Interstate Regional Areas $32.95 $74.95
Postcode zones: Your shipping zone is determined by the delivery postcode entered at checkout. Long products, bulky items and certain remote deliveries may require an additional freight charge.
International delivery

Shipping to New Zealand

Eligible New Zealand orders can be shipped at a flat rate up to 5kg. Orders over 5kg require a freight calculation.

$59.95 NZD Flat rate up to 5kg
  • Up to 5kg: Eligible New Zealand orders ship at a flat rate of $59.95 NZD.
  • Over 5kg: Shipping needs to be calculated separately. Please contact our team for a freight estimate.
  • Long products: Products over 1.2 metres may attract an additional shipping charge or require a separate freight quote.
  • Bulky products: Large or oversized items may require a separate freight quote.
  • Remote locations: Certain remote areas may attract an additional delivery charge.
New Zealand orders over 5kg: Freight needs to be calculated individually. Please contact sales@ozlighting.com.au or call 1300 858 360 for a shipping estimate.
Order processing

Dispatch times

Dispatch time varies according to stock availability, supplier location and whether the product is made to order.

If an item can be added to cart, it’s available to order and may be held by Ozlighting or one of our Australian suppliers. Most orders dispatch within 1-2 business days; for urgent orders, please check availability with us first.
01

Standard products

Most stocked products are dispatched within 1 to 2 business days. Where a supplier or stock delay occurs, we will endeavour to contact you as soon as possible.

02

Production and made-to-order products

Production items may take up to 10 business days to manufacture before dispatch. Our team will advise where an extended lead time applies.

After dispatch

Estimated delivery times

Delivery times begin after your order has been dispatched. These estimates may vary due to courier demand, public holidays, weather and remote delivery locations.

NSW and ACT 1-2 business days
VIC and QLD 2-3 business days
SA and TAS 4-5 business days
WA and NT 7-10 business days
New Zealand 10-15 business days
Please allow an additional 1 to 2 business days for regional areas and orders placed on weekends or public holidays.

Before booking your electrician

While we take care to dispatch orders as quickly as possible, courier and freight delays can occur outside our control. Please wait until your products have physically arrived and have been checked before booking an electrician or installer. Ozlighting is not responsible for costs caused by delivery delays or installers booked before the order arrives.

Email

sales@ozlighting.com.au

Customer Service Hours

Monday - Friday
8:30am - 5:00pm

Phone

1300-858-360